To qualify for HM360 Excellence certification, hotels must meet the following criteria:

At HM360 Excellence, our certification is a symbol of unmatched hospitality standards, ensuring only the best hotels receive our prestigious recognition. To maintain credibility and trust, every property must meet a minimum score of 75 in our evaluation process.

Complete the inspection process

For Hotels – Stand among Mumbai’s top certified properties

• Submit the inspection application form with all necessary details.
• Our expert team will conduct a thorough scientific and visual inspection of your property.

Minimum score requirement

• A minimum score of 75 is required to qualify for certification.
• HM360 team offers consultation & guidance on rectifying concerns efficiently.

Based on your score, you will be awarded

• 75 – 84: Gold certification
• 85 – 94: Platinum certification
• 95 and above: Palladium certification

Eligibility for additional packages

Only certified hotels (minimum 75 score) are eligible to apply for additional packages, including

• High-quality photography & video shoot
• Corporate & tour operator tie-ups
• RRR services